A.N. Jewellers (“we,” “us,” or “our”), operating the website https://anjewellers.in, respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, how we use and protect it, and the rights you have in relation to your personal data.
This Policy is framed in accordance with the laws of India, including the Information Technology Act, 2000 and the rules made under it, and the Digital Personal Data Protection Act, 2023 (the “DPDP Act”), as and when its provisions come into force. For the purposes of the DPDP Act, A.N. Jewellers acts as the Data Fiduciary in respect of the personal data you provide, and you are the Data Principal.
1. Information We Collect When you register, shop, or communicate with us, we may collect personal information such as your name, email address, billing address, shipping address, telephone/mobile number, product selections, order history, and password. Payment details (such as card information) are collected and processed directly by our authorised third-party payment gateways — we do not store your card or payment data on our servers. We do not collect personal information automatically or without your knowledge when you browse our website.
2. How We Use Your Information We use your personal data only for lawful purposes connected with running our store, including to:
- process, fulfil, and deliver your orders;
- communicate with you about your orders, returns, and refunds;
- provide customer support and respond to your queries;
- personalise your shopping experience;
- with your consent, notify you about products or offers that may interest you; and
- comply with applicable legal and regulatory obligations.
We process your personal data on the basis of your consent and/or as necessary to fulfil the order or service you have requested.
3. Third-Party Disclosure We do not sell, trade, or rent your personal information to others. We do not disclose identifiable individual-level information about our customers to any third party for their own marketing purposes.
We may share your data only:
- with service providers who help us operate our business (such as courier/logistics partners and payment gateways), strictly to the extent needed to deliver our services to you;
- in aggregated, non-identifiable, statistical form with marketing partners or advertisers for research purposes (for example, how many customers purchased a product — never that you purchased a specific product); and
- where we are required to do so by law, legal process, or a competent government authority.
4. Cookies We use “cookies” — small text files placed on your device — to keep track of your current shopping session, personalise your experience, and let you retrieve your shopping cart. Cookies do not harm your device and do not contain private payment information. You can control or disable cookies through your browser settings, though some features of the site may not function properly if you do.
5. How We Protect Your Information We hold your information with care and use reasonable security practices and procedures to protect it against unauthorised access, alteration, disclosure, or destruction. Payment information is collected securely by our authorised payment gateways using industry-standard encryption and fraud-prevention measures, and resides on servers that are physically and electronically protected.
6. Your Rights (Rights of the Data Principal) Subject to applicable law, including the DPDP Act, 2023, you have the right to:
- access a summary of the personal data we hold about you and how it is processed;
- request correction or updating of inaccurate or incomplete data;
- request erasure of your personal data, where it is no longer required for the purpose it was collected and where we are not required to retain it by law;
- withdraw your consent at any time (withdrawal will not affect processing already carried out, and may limit our ability to provide certain services);
- nominate another individual to exercise your rights in the event of your death or incapacity; and
- grievance redressal — raise any concern or complaint about how your data is handled.
To exercise any of these rights, contact our Grievance Officer using the details below. We will respond within the timelines required under applicable law.
7. Grievance Officer In accordance with the Information Technology Act, 2000 and the DPDP Act, 2023, the contact details of our Grievance Officer are:
- Name: Abid Choksi
- Email: anjewellersindia@gmail.com
- Address: 9/1933, LIMDA CHOWK, KABUTERKHANA, SURAT, Surat, Gujarat, 395003
- Phone: +91 97241 98101
8. Notification of Changes We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically. Your continued use of the website after changes are posted constitutes your acceptance of the updated Policy.
9. Contact Us For any questions about this Privacy Policy or how your data is handled:
📍 Website: https://anjewellers.in 📧 Email: anjewellersindia@gmail.com 📞 Phone: +91 97241 98101